One thing-capitalize on mobile devices. there was a forecast by Statista that mobile devices what number more than 5 billion in 2019. Check out your smart phone usage statistics. On my iPhone last week alone, I averaged more in five hours a day using it with the screen open. What is your business doing to take advantage of usage such as that? Are you prioritizing using mobile and deemphasizing the traditional desktop?
At the very least, you should have a mobile responsive website. What is that you may ask? It is a website that reformats itself what is viewed on a mobile device? If not, you are at a definitive disadvantage. This quote provided by sweor.com says, “nearly 8 in 10 customers would stop engaging with content that doesn’t display well on their device.”
Further compounding things from the same article it also says, “According to Google, 61% of users are unlikely to return to a site on mobile if they had trouble accessing it and 40% visit a competitor’s site instead.” Are you willing to send four of 10 customers to a competitor?
What’s one of the best ways to make sure people comeback? Be personal. Integrating information so that the customer feels like they are your best friend is a great way to maintain a good relationship. I myself I'm slowly trying best. I am a very quiet, guarded person. Although I have a long way to go, I’m working at giving tidbits of my life story into these narratives.
So with that, I’m imploring you whether you’d like to have my services or not take at least two things away from this session:
- Use a mobile website at a minimum.
- Be personal in your approach with your people.
As always, I’m going to give you much more when you get in contact with me today using the contact button at the right.